Courier & Delivery Services

You can easily track your parcel in real-time. Simply go to our homepage or the 'Tracking' section, enter the Parcel ID provided to you at the time of booking, and you will see the current status and location of your shipment.

We offer comprehensive delivery services across Bangladesh. Our primary hubs are in major cities like Dhaka, Chittagong, and Sylhet, allowing for next-day delivery within these zones. We also provide reliable nationwide coverage for all other districts, which may take 2-4 business days.

The shipping cost is calculated based on three main factors: the parcel's size (small, medium, large), its weight, and the delivery destination (inside Dhaka, Dhaka subcontinent, or nationwide). You can get an instant price estimate using the 'Quote Calculator' on our homepage.

Cash on Delivery (COD) is a payment method where the recipient pays for the goods at the time of delivery, rather than in advance. Our delivery agent collects the specified amount from the recipient, and we then transfer the funds to you, the sender, through your preferred payment method.

While we strive for timely delivery, unforeseen circumstances can cause delays. If your parcel has not arrived within the estimated timeframe, please contact our customer support immediately with your Parcel ID. We will launch an investigation to locate your shipment and provide you with a prompt update.

Yes, for safety and legal reasons, we cannot transport certain items. This includes illegal substances, flammable materials, explosives, currency, liquids, and other hazardous goods. Please review our detailed prohibited items list on our website before booking a parcel.